oscER San Diego 5.2.1

Organized Support Companion in an Emergency Situation

Information. Resources. Peace of Mind.

If you or a loved one is experiencing a mental health crisis or grappling with substance abuse, knowing how to respond and where to seek help is crucial. That’s where the Organized Support Companion in an Emergency Situation App (oscER) comes in, providing essential resources conveniently available at your fingertips precisely when they are needed most.

oscER serves as a comprehensive guide for navigating psychiatric crisis situations in San Diego County, offering:

• Clear instructions on actions to take Before, During, and After a psychiatric crisis
• Detailed information on Substance Use Disorder, including an Overview section, insurance details (e.g. Drug Medi-Cal), and intervention guidance
• Maps and contact numbers for walk-in centers, emergency rooms, and psychiatric hospitals
• Professional insights on diagnoses, legal matters, and treatment options
• Resources for food, shelter, legal aid, and education on mental health disorders
• Information on professional training opportunities such as Naloxone administration
• Crisis line contacts
• LGBTQIA resources
• Glossaries of terms and acronyms relevant to the context
• Spanish language version available

Whether you need assistance with talking to emergency personnel, understanding diagnoses, arranging post-crisis inpatient stays or housing, finding legal aid, or managing stress during crises, oscER equips you with essential tools.

In a psychiatric emergency, swift action and informed decisions are paramount. With oscER on your device, you can focus on seeking help promptly and effectively without unnecessary distractions.

The benefits of oscER extend beyond emergency situations—prevention and intervention resources are instrumental in averting mental health crises or de-escalating tense moments. The app also offers soothing music and sounds like Rain Forest, Flute Music, Ocean Surf, and Song Birds to facilitate relaxation whenever needed.

Respect for privacy is vital when dealing with mental health topics. oscER allows users to explore mental health information discreetly at their own pace and preference, fostering a sense of connection to available support networks in San Diego.

Developed by NAMI San Diego (National Alliance on Mental Illness), oscER is a valuable tool created to help families and friends navigate psychiatric emergencies with regional resources and expert guidance.

For more information about NAMI San Diego, please visit www.namisandiego.org, or call 1-800-523-5933.

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If you have any concerns or feedback regarding the oscER app, please reach out to us here.